FAQS

WHAT IS YOUR RETURN POLICY?

Refunds/Exchanges:
We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. Only regular priced items may be refunded. Sale items are non-refundable. To follow-up on the status of your return, please contact us at KairosExpress.inc@gmail.com.
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at KairosExpress.inc@gmail.com with details of the product and the defect. 
Some items are non-refundable and non-exchangeable. These include: Custom Pens, Custom Hats, Custom Notebooks, Custom Phone Cases, Custom Stickers, Custom Buisness Cards.
Kairos Express provides a straightforward refund or exchange policy as a way to build trust and reassure our customers that they can buy with confidence.

WHAT ARE THE PAYMENT OPTIONS?

Kairos Express offers various payment options. With local deliveries, you can pay with cash, and with online purchases you can pay with Zelle, Cashapp, Facebook Market and PayPal.

DO YOU SELL GIFT CARDS?

Yes, we sell gift cards for our costumers! Please contact us for more information.